Money Refund Policy
- To claim a refund, kindly support it with related documents/ reports
- In normal cases, any report comparisons beyond 7 days will not be considered.
- In the case of chronic diseases, an exception can be made up to 15 days, only after approval from our Quality team.
- In the case of Thyroid, TSH values can vary due to various factors like time of sample collection and fasting status. Only significant variations in TSH levels will be considered.
- Any variation in Lipid profile will not be considered.
- In the case of any discrepancy in test results, a free re-sample will be collected and send to 2 labs. 1 sample will be sent to our lab and another to a standard lab. If a variation is found in the results, we will refund the entire test amount.
- Our quality team reserves the right to make the final decision.